Privacy policy.

Privacy Policy

Soboard Socials is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us through our services, website, and communications.

1. What Information We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Social media handles

  • Business name and ABN (if applicable)

  • Content preferences and branding details

  • Payment or billing information (for invoicing purposes)

  • Website and social media analytics data

2. How We Collect Your Information

We collect information in a number of ways, including:

  • When you contact us via our website, social media, or email

  • When you engage our services (e.g. strategy sessions, content shoots)

  • When you download resources

  • When you attend events we are covering or hosting

  • Automatically through cookies and analytics tools on our website

3. How We Use Your Information

We use the personal information we collect to:

  • Provide our social media and content services

  • Communicate with you about your project, bookings, or content

  • Send relevant updates, newsletters, or promotions (you can opt out anytime)

  • Improve our services, content strategy, and website experience

  • Comply with legal obligations or resolve disputes

4. Sharing Your Information

We never sell your information. We may share it with:

  • Trusted third-party providers who help us operate (e.g. email marketing platforms, cloud storage, invoicing systems)

  • Legal authorities, if required by law

  • Contractors or collaborators involved in your project (e.g. videographers, designers) — only as necessary

5. Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes using secure cloud-based systems and limiting access to your information to authorized personnel only.

6. Accessing & Updating Your Information

You have the right to access or request correction of the personal information we hold about you. Simply contact us at soboardsocials@gmail.com and we’ll assist you promptly.

7. Cookies & Analytics

Our website may use cookies to enhance your user experience and help us understand how visitors interact with our content. You can choose to disable cookies in your browser settings.

8. Links to Other Sites

Our website and content may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

9. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website and will include the effective date at the top.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

SOBOARD SOCIALS
Email: soboardsocials@gmail.com
Website: soboardsocials.com.au